terms and conditions

PRIVACY POLICY

1. Introduction

Welcome to www.sue-thecosmicwitch.com, the website of Sue, the Soul Blueprint and Multi-dimensionality coach. Your privacy and the security of your personal information are important to us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and use our services.

2. Information We Collect

We collect two types of information through our website:

2.1. Information You Provide Voluntarily:

• When you contact us through our contact form or booking system, we may collect personal information such as your name, email address, and phone number.

2.2. Automatically Collected Information:

Like many websites, we use cookies and other tracking technologies to gather certain information about your visit to our website. This may include your IP address, browser type, and pages visited. This information is used for website analytics and to improve our services.

3. Use of Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide you with information about our services.
• To schedule and manage appointments if you use our booking system.
• To improve our website and services based on user feedback and analytics.
• To comply with legal obligations.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

5. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third-party sites.

6. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

7. Your Choices

You have the following choices regarding your personal information:

• You can request to access, correct, or delete your personal information by contacting us at the contact information provided below.
• You can opt-out of receiving promotional emails from us by following the instructions provided in those emails.
• You can disable cookies in your browser settings, although this may affect your experience on our website.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version of the policy will be posted on our website with the effective date.

RETURN AND REFUND POLICY

Due to limited slots, we request that you cancel at least 48 hours before a scheduled session. This gives us the opportunity to fill the slot. You may cancel by phone or email. If you have to cancel your session, we offer you a refund back to your account. However, if you do not cancel before the 48 hours, you will lose the payment for the session. The owner has the only right to be flexible here.

CANCELLATION AND POLICY

Due to limited slots, we request that you cancel at least 48 hours before a scheduled session. This gives us the opportunity to fill the slot. You may cancel by phone or email. If you have to cancel your session, we offer you a refund back to your account. However, if you do not cancel before the 48 hours, you will lose the payment for the session. The owner has the only right to be flexible here.

SHIPPING POLICY

Once you have enrolled for a session or a program, the resources will be delivered to your account within 24-48 hours of the session date.